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Communications

Note:
Communications are available in meshStack with the meshStack module Developer Portal.

Communications in meshStack provide a structured way to manage and deliver messages to users across different platforms and workspaces. Communications can be sent out by administrators via the admin area and platform engineers via the platform builder.

Communication Center​

The communication center is the central place for creating and managing communications to application teams within meshStack. It allows administrators and platform engineers to get in touch with application teams at scale and track progress.

Communication Types​

There are two main types of communications in meshStack:

  1. Notification: Enables broadcasting of messages such as maintenance windows and new functionality. Notifications can be delivered through UI and email, and tailored to specific roles or application teams for maximum relevance and reduced noise.

  2. Action Required: Automates assignment of actionable tasks including security reviews, access validation, and metadata accuracy checks. These tasks ensure compliance and accountability by embedding ownership directly into workflows, providing stakeholders with real-time visibility into progress and reducing manual tracking overhead. You can also assign a due date to the action required communication to ensure timely completion.

Communication Recipients​

Communication recipients are determined by workspace roles, not by project-level settings such as contact tags.

Specifically, all users assigned the following roles in the targeted workspace will receive the communication:

  • Workspace Owner
  • Workspace Manager

Note that project-level roles or any tags with user-emails are not considered when determining communication recipients. Communications target the workspace level. All users with administrative responsibilities (Owners and Managers) for that workspace will be notified.

Skip Email Notifications​

When creating a communication in meshStack, you can control how it's delivered to recipients. Communications are always visible in meshPanel in the workspace receiving the communication. All users responsible for the communication's target object, for example a building block, will receive an email notification about the new communication.

The "skip email notifications" option allows you to instruct meshStack to skip sending this email.