Skip to main content

Product Feedback Collection

We're happy to share any feedback and product usage data we collect with you for your meshStack.
Reach out to your Customer Success representative to get the data.

Why Your Feedback Matters​

Your feedback helps us build a better product. We want to make it easy for you to share your thoughts, stay informed, and help shape the future of meshStack.

Communication Channels​

We offer several ways for you to connect with us and stay up to date:

1. Share Your Thoughts​

2. Stay Informed​

  • Newsletter: Get regular updates about new features and improvements. Subscribe here.
  • Roadmap: See what's coming, ongoing, and released on our product roadmap.
  • Release Notes: Find detailed release notes in the top-level navigation.

3. Suggest Features​

  • Feature Requests: Use Canny to submit ideas, track progress, and vote for features that matter to you.

In-Product Satisfaction Survey​

We may occasionally show a short survey in meshStack to gather your feedback.
You'll see three quick questions about your experience.
If your organization uses a custom name for meshStack, you'll see that name in the survey.

When does the survey appear?

  • You’re not an Admin Area user.
  • You’ve logged in more than three times in the last 30 days.
  • You haven’t seen the survey in the last 30 days.
  • You’ve been inactive for at least 25 seconds.

Note: The survey is always enabled for each meshStack.

Example of Satisfaction Survey

Product Usage Data​

We use plausible.io to collect anonymous usage data, helping us improve meshStack.
This data is stored securely by meshcloud and never shared externally.

What do we collect?

  • Satisfaction ratings (e.g., after creating a project)
  • Usage metrics (how often and how you use features)

How to enable usage data collection:
Your Customer Success representative can enable this after your confirmation.

let Plausible =
    { activatePlausibleTracking : Bool }
let example = { activatePlausibleTracking = True } : Plausible