If details or deletion of a user are requested, this can be done in the "Users" section of the "Partner Area"
To search for a user, please follow these steps:
- Click on “All Users” in the "Partner Area".
- Enter a part or the complete first name, last name or email address of the user you are searching for.
- The list will restrict the results to your search criteria automatically
If you also want to delete a user, follow these additional steps:
- Click the trash icon.
- A popup shows up where you have to enter the username or email address of the user you want to delete. This makes sure, that no user is deleted accidentally.
- Click "Confirm Deletion" to finally delete the user. The user will be removed from all projects and customers he is assigned to automatically. The user will only be flagged as deleted and everything but his username will be pseudonomized via a SHA-256 hash. That way it will be possible to reproduce actions done by the user for auditing reasons that are mandatory by the GDPR.
Download User information
To retrieve detailed information about all systems personal user information is persisted in, just click the disc icon in the user list and a file containing this information will be downloaded.