Meshcloud Partners have the ability to manage multiple, child-customer accounts within the Meshcloud platform. Therefore, a Meshcloud Partner account has additional functionality to enable customer management. Partner functionality can only be activated by a Meshcloud administrator.
Creating a Managed Customer
The following steps describe how to create a Managed Customer:
Navigate to https://panel.meshcloud.io.
If not logged in, please login with your partner account credentials.
On the Welcome Dashboard, please make sure that you have selected your partner account in the account drop-down menu on the top left.
Select the Partner Area from the toolbox and go to Customers in the menu bar on the left.
Enter a name and an identifier for your new managed customer and create the account by clicking on the
Attention: Currently the identifiers can not be changed. Please choose them carefully.
Add a User to a Managed Customer
In order to use a customer account users must be assigned to it. In order to access the account with our partner credentials we must first assign ourself to the account:
Go to Partner Area > Customers and click on the Users icon on the managed customer account you want to edit.
In the Customers Users view click on the button Add Myself in the top right corner.
After you have successfully assigned yourself to the account you can now choose the account in the top left drop-down. Please select the account there.
In the toolbox go to Account > Users there you can invite and add users to the managed customer account.